Help Center
Frequently Asked Questions
How do I use a tool?
Pick a tool (like Merge PDF or PDF to Word), upload your file, and run it. The result is ready for download in seconds.
Are the tools really free?
Yes. Every tool is completely free, with no hidden fees, subscriptions, or usage limits.
Do I need to create an account?
No registration required. You can start using any tool immediately without creating an account or providing any personal information.
Are my files secure?
Absolutely. All files are encrypted during transmission and automatically deleted from our servers within 24 hours. We never store or access your file contents.
What file sizes are supported?
We support files up to 100MB per file. This covers most document, image, and presentation files for everyday use.
Which formats do you support?
We support 700+ format pairs across PDF, Word, Excel, PowerPoint, images, audio, and video. Check our tools pages for the complete list.
Popular Tools
Troubleshooting
File upload failed
- Check your internet connection
- Ensure file size is under 100MB
- Verify the file format is supported
- Try refreshing the page and uploading again
Processing taking too long
- Large files may take longer to process
- Check your internet connection speed
- Try smaller files, or compress first
- Refresh the page if it's stuck for more than 5 minutes
Download not working
- Check if your browser blocks downloads
- Disable popup blockers temporarily
- Try a different browser
- Right-click the download link and "Save as..."
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help you with any questions or issues you might have.
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