Help Center
Frequently Asked Questions
How do I convert my files?
Simply select the tool you need (like PDF to Word), upload your file, and click convert. Your converted file will be ready for download in seconds.
Is file conversion really free?
Yes! All our conversion tools are completely free with no hidden fees, subscriptions, or limitations on usage.
Do I need to create an account?
No registration required! You can start converting files immediately without creating an account or providing any personal information.
Are my files secure?
Absolutely. All files are encrypted during transmission and automatically deleted from our servers within 24 hours. We never store or access your file contents.
What file sizes are supported?
We support files up to 100MB per file. This covers most document, image, and presentation files for everyday use.
Which formats do you support?
We support 200+ file formats including PDF, Word, Excel, PowerPoint, images (JPG, PNG, GIF), and many more. Check our tools page for the complete list.
Popular Tools
Troubleshooting
File upload failed
- Check your internet connection
- Ensure file size is under 100MB
- Verify the file format is supported
- Try refreshing the page and uploading again
Conversion taking too long
- Large files may take longer to process
- Check your internet connection speed
- Try converting smaller files or compressing first
- Refresh the page if it's stuck for more than 5 minutes
Download not working
- Check if your browser blocks downloads
- Disable popup blockers temporarily
- Try a different browser
- Right-click the download link and "Save as..."
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help you with any questions or issues you might have.
Contact Support