Security at ChangeMyFile

🔒 Your security is our priority. We implement industry-leading security measures to protect your files and data throughout the conversion process.

Data Protection Measures

🔐 SSL/TLS Encryption

All data transmitted between your device and our servers is protected with 256-bit SSL encryption. This ensures that your files are encrypted during upload and download, preventing unauthorized access during transmission.

🗄️ Secure Server Infrastructure

Our servers are hosted in secure data centers with:

  • 24/7 physical security monitoring
  • Biometric access controls
  • Fire suppression systems
  • Redundant power and cooling systems
  • Regular security audits and compliance checks

⏰ Automatic File Deletion

Your privacy is paramount. All uploaded files are automatically and permanently deleted from our servers within 24 hours of processing. This ensures that your sensitive data doesn't remain on our systems longer than necessary.

Application Security

🛡️ Secure Code Practices

Our development team follows secure coding practices including:

  • Regular security code reviews
  • Input validation and sanitization
  • Protection against common vulnerabilities (OWASP Top 10)
  • Regular security testing and penetration testing

🔍 File Processing Security

Each file undergoes secure processing:

  • Files are processed in isolated environments
  • Malware scanning for uploaded files
  • File type validation and size limits
  • Memory-safe processing algorithms

Privacy Protection

🚫 No Data Collection

Unlike many other services, we don't require registration or collect personal information. We only process the files you choose to convert, and we don't analyze, store, or share your file contents.

🔒 Zero-Knowledge Processing

Our conversion process is designed with privacy in mind:

  • Files are processed automatically without human access
  • No content analysis or indexing
  • No backup copies or archives
  • Immediate deletion after processing

Compliance & Standards

We adhere to international security and privacy standards:

  • GDPR Compliance: Full compliance with European data protection regulations
  • SOC 2 Type II: Annual security audits and compliance verification
  • ISO 27001: Information security management system standards
  • CCPA Compliance: California Consumer Privacy Act compliance

Security Best Practices for Users

While we implement robust security measures, here are some recommendations for you:

  • Always use HTTPS when accessing our website
  • Keep your browser updated to the latest version
  • Be cautious when converting sensitive documents on public computers
  • Download converted files promptly and clear browser downloads
  • Use antivirus software on your devices

Incident Response

In the unlikely event of a security incident, we have comprehensive response procedures in place. We will promptly investigate any security concerns and notify affected users if necessary, in accordance with applicable laws and regulations.

Security Updates

We continuously monitor security threats and update our systems regularly. Our security measures are reviewed and improved on an ongoing basis to ensure they meet the latest security standards and protect against emerging threats.

Contact Security Team

If you have security concerns or discover a potential vulnerability, please contact us immediately through our Contact Us page. We take all security reports seriously and will respond promptly.

🔐 Security Commitment: We are committed to maintaining the highest security standards to protect your data. Your trust is important to us, and we work tirelessly to ensure your files are processed safely and securely.